Caring for both raw stone and polymer clay jewelry requires some specific steps to ensure their longevity and maintain their beauty. Here are the guidelines for each type of jewelry:

Raw Stone Jewelry Care:

Avoid Harsh Chemicals: Raw stones can be sensitive to chemicals, so avoid exposing them to harsh cleaning agents, perfumes, lotions, and hairsprays. Remove your jewelry before applying these products.

Gentle Cleaning: To clean, use a soft, damp cloth to wipe off dirt and oils from the surface of the stones. Do not use abrasive materials that could scratch the stones.

Avoid Water: Some stones, like opals and turquoise, are porous and can be damaged by water. Remove your jewelry before swimming, showering, or doing dishes.

Restoring a Faded Raw Crystal Stone.

Caring for a faded raw crystal stone involves a gentle cleaning and re-energizing process. Follow these steps to help restore the appearance and energy of the crystal:

Dry Dusting: Begin by gently wiping away any loose dust or debris from the surface of the crystal using a soft cloth.

Paraffin Oil Application: Use a small amount of paraffin oil (available at pharmacies) on a clean cloth. Gently rub the oil onto the surface of the crystal to enhance its color and appearance. Be cautious not to use excessive oil; a little goes a long way.

Buffing: After applying the oil, gently buff the crystal with a clean, dry cloth to remove any excess oil and bring out its natural luster.

Recharge Crystals:

If your raw stone jewelry contains crystals, remember to recharge / energetically purify them to refresh their energy.

Brown Rice Method:

Take a bowl and fill it with brown rice. Carefully bury the jewelry under the grains and leave them for 24 hours. Remember to discard the rice afterward, as it absorbs the energies you're trying to release.

Selenite or Clear Quartz:

For cleansing and recharging the crystal's energy, place it on a selenite charging plate or beside a piece of clear quartz for several hours or overnight. Selenite and clear quartz have purifying and amplifying properties that can help restore the crystal's energy.

By following these steps, you can help rejuvenate the appearance and energy of your faded raw crystal stone.

Polymer Clay Jewelry Care:

Handle with Care: Polymer clay is durable, but it can break if subjected to excessive force. Necessary to avoid strong blows.

Avoid Heat: Polymer clay can soften or warp in high temperatures. Keep your jewelry away from direct sunlight, ovens, and other sources of heat.

Cleaning: Use a soft, damp cloth to clean polymer clay jewelry. For stubborn stains, you can use a gentle soap and water solution, but avoid soaking the jewelry.

Storage: Store polymer clay jewelry in a cool, dry place to prevent bending or warping. Hanging or laying flat is recommended.

Avoid Chemicals: Similar to raw stone jewelry, avoid exposing polymer clay jewelry to harsh chemicals and perfumes that can damage the surface.

By following these care tips, you can ensure that your raw stone and polymer clay jewelry pieces remain in great condition, preserving their beauty and integrity over time.

Inna Zlotnik energy crystal jewelry is personally designed, and 100% handcrafted by the artist Inna Zlotnik.

Company Name: ZlotnikArt

 zlotnik.stonejewelry@gmail.com

✉️ 11 Tunik Itzhak Jerusalem 9779514 Israel

📞+972548005123

FREE DHL EXPRESS SHIPPING FOR ALL ORDERS ABOVE 300 $
Processing time: within 1- 3 business days.
As soon as your order is placed and shipped, you will receive an email with the tracking number of your parcel.
If you have any questions or concerns, feel free to drop us a message, we are always here to help with any problem you may have.


To: Australia, United States, Canada, New Zealand, Germany, Japan, South Korea, Austria, Belgium, Finland, France, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Brazil, Denmark

Priority Shipping - Free
DHL EXPRESS 30$

To: Kazakhstan, Kuwait, Croatia, Czechia, Estonia, Hungary, Liechtenstein, Luxembourg, Malta, Monaco, Serbia, Slovakia, Slovenia, Costa Rica, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Cyprus

Priority Shipping 12 $
DHL EXPRESS 40$

Domestic shipping (to Israel)
דואר שליחים DOOR-TO-DOOR 10$
Priority Shipping (דואר רשום) Free

ABOUT CUSTOMS, DUTIES & TAXES

Orders shipped worldwide may be subject to import taxes, customs duties, and fees levied by the destination country.
The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country.
All charges for customs clearance must be fulfilled by the recipient. Please contact your local customs office for more information.

 

Shipping policy

FREE DHL EXPRESS SHIPPING FOR ALL ORDERS ABOVE 300 $

Processing time: within 1- 3 business days.

As soon as your order is placed and shipped, you will receive an email with the tracking number of your parcel.

If you have any questions or problems, don't hesitate to write me a message, I am always there and ready to help with any problem that arises.

 

To: Australia, United States, Canada, New Zealand, Germany, Japan, South Korea, Austria, Belgium, Finland, France, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Brazil, Denmark

Priority Shipping - Free
DHL EXPRESS 30$

To: Kazakhstan, Kuwait, Croatia, Czechia, Estonia, Hungary, Liechtenstein, Luxembourg, Malta, Monaco, Serbia, Slovakia, Slovenia, Costa Rica, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Cyprus

Priority Shipping 12 $
DHL EXPRESS 40$

Domestic shipping (to Israel)
דואר שליחים DOOR-TO-DOOR  10$
Priority Shipping (דואר רשום)     Free  

ABOUT CUSTOMS, DUTIES & TAXES 

Orders shipped worldwide may be subject to import taxes, customs duties, and fees levied by the destination country.
The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country.
All charges for customs clearance must be fulfilled by the recipient. Please contact your local customs office for more information.

Return policy

• Returns are accepted for 30 days.
• The customer provides return shipping.

If, for whatever reason, you are dissatisfied with your purchase, you can return it to Inna Zlotnik within 30 days of the purchase date (date of invoice) subject to the conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. Refunds & Credits Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. Conditions Please read all conditions below. If conditions are not met, Inna Zlotnik reserves the right to refuse the return. All returned items must be unused and in new condition. No returns on Products that have been worn and/or show any signs of use. All returned items must be in their original unaltered box. They must include all packing material & the product card. Inna Zlotnik is not responsible for any consequential or incidental damage resulting from the misuse. Custom-made articles and Special Order merchandise, will not refunded and cannot be returned.

 

Privacy policy

Inna Zlotnik Art (“we,” “us,” or the “Company”) wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through www.innazlotnikjewelry.com By using the Services, you agree to this Privacy Policy. INFORMATION ABOUT OUR CUSTOMERS’ USERS We handle information relating to our customers’ customers or end-users as a service provider on behalf of our customers. Our use of such information is governed by our agreements with our customers. In addition, such information may be subject to our customers’ privacy policies. This Privacy Policy does not apply to such information. PERSONAL INFORMATION “Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including Name Postal address Telephone number Email address Credit and debit card number We may need to collect and process these types of Personal Information to provide the requested Services to you, or because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide you with the requested Services. COLLECTION OF PERSONAL INFORMATION We and our service providers may collect Personal Information in a variety of ways, including: Through the Services: We may collect Personal Information through the Services, e.g., when you sign up for a newsletter or register. From Other Sources: We may receive your Personal Information from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected), and other third parties. USE OF PERSONAL INFORMATION We and our service providers may use Personal Information for our legitimate business interests, including the following: To respond to your inquiries, fulfill your requests, complete your transactions, and provide you with related customer service. To send administrative information to you, such as changes to our terms, conditions, and policies, as well as marketing communications that we believe may be of interest. To personalize your experience with the Services by presenting products and offers tailored to you. For our business purposes, such as data analysis, audits, fraud monitoring, and prevention, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities. DISCLOSURE OF PERSONAL INFORMATION Your Personal Information may be disclosed: To our affiliates for the purposes described in this Privacy Policy. Inna Zlotnik Art is the party responsible for the management of the jointly used Personal Information. To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology, and related infrastructure provision, customer service, email delivery, auditing, and other services. To third parties, to permit them to send you marketing communications, consistent with your choices. By you, on message boards, chat, profile pages, blogs, and other services to which you can post information and content (including, without limitation, our Social Media Pages). Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. OTHER USES AND DISCLOSURES We may also use and disclose your Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement, or for other legal reasons; (b) to enforce our terms and conditions; and (c) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.

 

Terms of service

OVERVIEW
This website is operated by Zlotnik Art Throughout the site, the terms “we”, “us” and “our” refer to Zlotnik Art. Zlotnik Art offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Zlotnik Art our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Zlotnik Art and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of Israel.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.